WhatsApp Business

WhatsApp Commerce & Orders

Catalog, cart recovery, order capture, and fulfilment updates — WhatsApp as a complete commerce channel.

The problem

Product questions, carts, and order details get lost in screenshots and manual threads — creating fulfillment errors and abandoned sales.

Our approach

We connect ecommerce catalogs and order workflows to WhatsApp so customers can discover, buy, and track without leaving the chat.

What you get

A practical path to whatsapp commerce & orders with clear milestones, documented deliverables, and metrics you can track after launch.

Capabilities

What's included in WhatsApp Commerce & Orders

We connect ecommerce catalogs and order workflows to WhatsApp so customers can discover, buy, and track without leaving the chat.

E-commerce

  • • Catalog sync and product sharing inside WhatsApp.
  • • Cart recovery and checkout nudges with compliant messaging.
  • • Storefront integrations for Shopify, WooCommerce, and custom shops.

Order Management

  • • Structured order capture and confirmations.
  • • Automated status updates and agent escalation.
  • • Integrations with ecommerce and logistics systems.

Outcomes

  • • Fewer abandoned chats before payment.
  • • Clearer fulfilment communication.
  • • One conversation thread from enquiry to delivery.

Related WhatsApp services

Explore other WhatsApp Business capabilities you may need.

Related

E-commerce (detail)

Related

Order Management (detail)

Payments (detail)

Let's talk about WhatsApp Commerce & Orders

Tell us about your goals. We respond within one business day.

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