Core Solutions

Appointment Automation

Powered by Wapezy — automate the complete appointment journey from enquiry to post-service follow-up.

Problem

Where appointment automation projects stall

Missed calls, no-shows, and manual scheduling drain revenue. Teams spend hours on reminders instead of serving customers.

Architecture

How we implement Appointment Automation

Appointment Automation helps service businesses book, confirm, remind, and follow up automatically — with Wapezy as the platform foundation.

Booking & scheduling

  • WhatsApp and online appointment booking.
  • Staff scheduling and calendar sync.
  • Automated confirmations and smart reminders.

AI receptionist

  • Handle enquiries outside business hours.
  • Qualify and book without phone tag.
  • Escalate complex requests to your team.

Payments & CRM

  • Collect deposits and service payments.
  • Customer profiles and visit history.
  • CRM and calendar integrations.

Wapezy is Prustaz’s flagship appointment platform — explore it at wapezy.com.

Human review on high-risk decisions.

Audit logs and access controls.

Integrates with CRM, ERP, and support tools.

Related capabilities

Explore connected solutions and existing capabilities on Prustaz.

Ready to get started with Appointment Automation?

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