Intro

Samahaar is a pure vegetarian, Satvik restaurant offering a unique dining experience that emphasizes clean, wholesome food. As the business grew, they needed a modern digital platform to streamline dine-in operations, manage fractional servings, reduce manual workload, and improve the overall customer journey.

Prustaz partnered with Samahaar to build a custom FoodTech solution that digitizes dine-in order flow, menu management, and analytics - delivering a smooth and efficient experience for staff and customers.

The Problem

Samahaar’s operations relied heavily on manual processes, leading to:

• Delays in order-taking during busy hours
• Errors in managing dine-in tables and tracking order status
• Difficulty handling fractional servings such as half or quarter portions
• Inefficient inventory and menu updates
• No real-time insights into sales, demand patterns, or performance

They needed a digital-first platform that would simplify their workflow while preserving the authenticity of the Satvik dining experience.

Our Solution

Prustaz built a fully customized web + mobile platform tailored for Samahaar’s operational needs.

Real-Time Dine-In Table & Order Management

• Track table occupancy and status
• Live order updates from staff to kitchen
• Reduced communication gaps and delays

Fractional Serving & Flexible Order Splitting

• Support for partial portions (half, quarter, custom)
• Accurate billing and seamless customer-specific preferences
• Designed for Samahaar’s Satvik meal style
  

Dynamic Menu & Inventory Management

• Instant updates across the system
• Real-time tracking of item availability
• Improved coordination between service and kitchen
  

Analytics & Operational Insights

• Sales trends and peak-hour analysis
• Top-performing dishes
• Inventory usage insights
• Data-driven decisions for menu optimization
  

Modern UI/UX for Staff and Diners

• Clean and intuitive interface
• Fast, simple ordering workflows
• Supports mobile and tablet devices

Impact

• Higher operational efficiency with fewer manual steps
• Reduced customer wait time through quicker order management
• Improved accuracy in fractional servings and billing
• Better operational visibility for decision-making
• Enhanced dining experience leading to increased customer satisfaction and repeat visits
• Digitally transformed operations, preparing Samahaar for future scale